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Every day, I answer customer calls here at Lauren’s Hope. I love talking with our customers and hearing their stories, learning about their conditions, and helping them find the products that work best for them and their loved ones. Every once in a while, however, I get a very special call. I get a call from a mom just like me.
Years ago, when I bought my son’s first medical ID bracelet, I had no idea what to engrave on an autism medical ID. I just felt that a nonverbal child with autism should really have one. I didn’t know what products would work well for Will, which made it all that much harder to narrow down the massive range of choices. I bought medical IDs from a few companies, and they all broke within weeks. Their customer service teams were unhelpful, and I moved on. And then I found Lauren’s Hope. The customer service I received at LH made all the difference to me, so much so that four years later, I moved across the country to join the staff.
If there’s one question we get asked the most here at Lauren’s Hope, it’s, “What do I engrave on my medical ID bracelet?” There is, of course, no single answer that applies to everyone because a medical ID tag is as individual as the person who wears it. Fortunately, there some general guidelines we’ve developed over the years, and they should help point you in the right direction.
“I look in the mirror and wonder how I can be so ill and yet not look ill. I look in the mirror and say, ‘you may be ill girl, but that’s not going to stop me today.’ ”
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