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When you call Lauren's Hope, there's a pretty good chance you'll speak with Christy Osborn, Customer Service Representative Extraordinaire and all-around awesome lady. So, who's the person behind the smiling voice on the phone? Here's the inside scoop on Christy, who's been a cheerful part of the LH team for almost two years.
Malignant Hyperthermia (MH) is a life-threatening disorder affecting 1 in every 2,000 - 3,000 people. This primarily hereditary condition is considered a, "pharmacogenetic disorder of the skeletal muscle." In layman's terms, having MH means you are susceptible to having an MH crisis. According to the Malignant Hyperthermia Association of the United States, "The general signs of the MH crisis include increased heart rate, greatly increased body metabolism, muscle rigidity and/or fever that may exceed 110 degrees F along with muscle breakdown, derangements of body chemicals and increased acide content in the blood. Severe complications can include cardiac arrest, brain damage, internal bleeding or failure of other body systems. Thus, death, primarily due to a secondary cardiovascular collapse, can result."
Considering Lung Cancer is the second most common adult cancer* the odds are that most people’s lives have been touched by this horrible disease at some point. A couple of years back, I wrote about my friend, Dianne, and how she fought Lung Cancer with a strength and resolve the likes of which I may never see again. I think about Dianne often. I miss her. True, it’s different now, almost three years after her death. But still, I miss her.
The holiday season is upon us, and along with it comes the inevitable question: What is the best gift? Around here, we think medical ID jewelry makes a pretty fantastic gift!
It’s November, and although we talk about Epilepsy throughout the year here at Lauren’s Hope, we like to make a special point to raise some extra awareness this time of year, as November is Epilepsy Awareness Month. Want to join in?
Every day, I answer customer calls here at Lauren’s Hope. I love talking with our customers and hearing their stories, learning about their conditions, and helping them find the products that work best for them and their loved ones. Every once in a while, however, I get a very special call. I get a call from a mom just like me.
Years ago, when I bought my son’s first medical ID bracelet, I had no idea what to engrave on an autism medical ID. I just felt that a nonverbal child with autism should really have one. I didn’t know what products would work well for Will, which made it all that much harder to narrow down the massive range of choices. I bought medical IDs from a few companies, and they all broke within weeks. Their customer service teams were unhelpful, and I moved on. And then I found Lauren’s Hope. The customer service I received at LH made all the difference to me, so much so that four years later, I moved across the country to join the staff.
A special post by Lauren Grace Carlson
Last Halloween was my daughter’s first big holiday since being diagnosed with a chocolate allergy. I was more than a little nervous about her school parties, expecting a call from the nurse at any moment. Thankfully, she navigated the events (with the help of her terrific teacher) without incident, and our trick-or-treating went off without a hitch as well.
Much of this is due to the fact that Julia, then 6, was already well aware of her allergy and comfortable self-advocating. She always asks whether foods have chocolate in them and takes the extra step to explain that it’s an important question, as she is allergic. Of course, that’s all well and good when a child self-advocates this way. But many children do not or cannot, which can make Halloween more than a little intimidating for their parents.
What's more fun than a Friday?
Lymphedema is a risk breast cancer patients and survivors know all too well. Although most commonly associated with lymph node damage and removal during mastectomies, lymphedema can also result from tumor growth that impedes the flow of lymphatic fluid as well as from radiation treatment, which can cause scarring and inflammation of the lymph nodes and vessels. For these reasons, it is important that all breast cancer patients and survivors wear medical ID jewelry. So that begs the question...
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